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Replying to @AwkwardPrimate
Thanks for reaching out. Please make sure that you're logged into the right account, your app is updated, and your device is supported: https://goo.gl/PS04tV . Let us know if it's still not working.
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Replying to @TeamYouTube
Correct account.
Should be up-to-date but not sure.
Yes, PS4 is still supported.
So far each time it's happened has been on the 2nd or 3rd video after loading the app.
I'll ✓ for updates when I get home this evening and let you know.1 reply 0 retweets 0 likes -
Replying to @AwkwardPrimate @TeamYouTube
Loaded PS4 app when I got home. Watched 2 vids then got an ad at start of 3rd. Uninstalled, deleted saved data, and reinstalled app. Still got ad.
2 replies 0 retweets 0 likes -
Replying to @AwkwardPrimate @TeamYouTube
Granted, my desktop and laptop both have adblockers so I wouldn't see them anyway but my phone isn't getting any ads and I have nothing installed to block them there.
1 reply 0 retweets 0 likes
Let’s connect you with the YouTube Premium support team for next steps https://goo.gl/m11wvR . Hope this gets resolved.
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