@YouTube my YouTube kids app isn’t working. Wouldn’t load when tapped. Deleted from phone, found it in App Store again and only option is to “open” as if it was still on my phone - but it’s deleted. Restarting phone hasn’t helped. Please help!
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Replying to @KateLeen508 @YouTube
Just to confirm, have you tired these steps: delete the app > restart your device > reinstall the app. This usually clears things up but let us know if it's still not working!
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Replying to @TeamYouTube @YouTube
When I delete app and restart, the app is is back installed on my phone. When I try to open it after, it hangs then disappears but is still visible if I dbl-click the home button. Then clicking on it causes it to hang or close again. Very weird! Appreciate your continued help.
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