Sorry to hear you're still having trouble. Try this guide and let us know if it helps: https://goo.gl/MZ4Ss3 . Tweet back @ us if otherwise.
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I told you, I don’t have access to any recovery options. I need a specialist to manually reset my password. I have 50,000 subscribers and I worked hard to get there! There has to be a way to reset it besides the automatic system.
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We'll have our team look into it further and see what we can find. Appreciate your patience.
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