@TeamYouTube @YTCreators @YouTube
Guys I've faced with this problem.. I cannot upload any image as a thumbnail on my new video. Could you please advise on what's happening asap?
Thank you
#youtubepic.twitter.com/BQmOunI8K2
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Thanks for reaching out. Have you tried clearing your browser's cache and cookies? If you need a how-to, this guide is helpful: https://goo.gl/dwzcyo . Also, does this happen on Incognito mode or a different browser? Let us know if that fixes the issue.
I have cleaned the cash of my browser (Safari) and still get the same error. Everything works on chrome though.. So may be it's a software problem from your side.. or what other ways can you advice for me able to not jump around internet browsers? Thank you.
Appreciate the info. Please send a feedback report directly from YouTube with these steps: https://goo.gl/WdI0BK . While every individual report may not get a direct response back, we do review everything and use the details to investigate and fix issues. Thanks!
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