Hi @YouTube @TeamYouTube , Is there a way I can contact you regarding an old account I have which I think has been hacked? Thanks!
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Replying to @Willupdates
Thanks for reaching out. Just to confirm, are you still able to sign into YouTube? Let us know.
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Replying to @TeamYouTube
Unfortunately not on that account. The email address it’s registered to isn’t in use anymore.
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Replying to @Willupdates
Thanks for the info. If it's a legacy channel, you need to link it to a Google Account to access it. Here's how: https://goo.gl/z8YXdy
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Replying to @TeamYouTube
Thanks, it was created in 2011 so I don’t think it is a legacy account. It pretty much needs to be suspended because it’s now posting videos which have nothing to do with me! Can we discuss this over email? I don’t have the original log in details.
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Replying to @Willupdates
Just to confirm, have you already tried following these steps to regain access to the account: https://goo.gl/8HPfKr ? Keep us posted!
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Replying to @TeamYouTube
Yep. As I don’t know the original account info, I can’t find a way to access it which is why I contacted you guys!
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Replying to @Willupdates
Here's an additional guide that may help you regain access (it covers more scenarios): https://goo.gl/q2Ijwz . Hope it helps!
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Replying to @TeamYouTube
I’m afraid it’s not helping at all as I don’t have the information for the account. I know the YouTube account name. If you check it, it should be pretty obvious that it has been hijacked!
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Let's see if we can help. Look out for a DM with next steps.
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