@TeamYouTube the Android YouTube app won't download videos to my phone beginning last night. It "starts" to download them but then never makes any progress nor downloads any data. WiFi/data, sdcard/internal makes no difference. Please help
That's odd, could you file a feedback report with these steps: https://goo.gl/1ckkO5 ? While every individual report may not get a direct response, we do review everything and use the details to investigate and fix issues. Thanks!
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I have sent in feedback. If this continues for an extended period of time is it possible to get a refund for my YouTube Premium? I use premium almost entirely for the ability to use offline videos, background play and access to YouTube music.
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You can always get in touch with our purchases support team if you have any issues with your YouTube Premium subscription: https://goo.gl/m11wvR
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