@TeamYouTube One of my videos has the message “Something went wrong. Tap to retry” when I try to watch it. This has me concerned. Can you help find a solution?
I’m viewing it on the mobile app btw
We would like to know more. Are you on data or WiFi? Are you using Android or iOS? Share more details and we'll take a look!
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I was using WiFi on my iPhone and iPad (iOS) I also checked the video on my MacBook and the video doesn’t even load.
Thanks. Twitter will use this to make your timeline better. UndoUndo
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And I check on my Windows Desktop and the video is just stuck in loading (black screen). If I scroll through the video, I can still see what’s in it, but it just isn’t playing
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Hmm, video processing shouldn't take longer than a few hours at most (and may be longer for higher res formats). How long has yours been showing that it's still processing? Here's a few tips for videos stuck in upload too: https://goo.gl/gH99rS
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