That's definitely odd! Do contact our live support team here, they'll be able to sort out any billing matters that you may have: https://goo.gl/RziAZc
Just to confirm, have you received a call from our support team? Keep us posted.
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Sorry for the trouble. Let's get you connected to the chat support team and they can look into this for you: https://goo.gl/vjr83x
End of conversation
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