Just to confirm, have you tried signing in following the steps outlined here: https://goo.gl/MZ4Ss3 ? Keep us posted!
Appreciate you trying the steps. If you have a recovery email or phone number, that might help you regain access: https://goo.gl/7TnbYx
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Hmm, here's an additional guide that may help you regain access (it covers more scenarios): https://goo.gl/q2Ijwz . Hope it helps!
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