@YouTube my new video I'm trying to edit is raising this error "504. That’s an error." Can you help me with that? Thanks
-
-
Replying to @midninBR
That's odd. If you are using a browser, try clearing cache and cookies. Here's how: https://goo.gl/dwzcyo . If you are using the app, try deleting the app, restarting the device and reinstalling the app. Keep us posted!
1 reply 0 retweets 0 likes -
Replying to @TeamYouTube
Hi, it didn't work, I'm getting the same temporary error even 8 hours later. The video id is "9_nni9llhj4". Thank you
1 reply 0 retweets 0 likes -
Replying to @midninBR
Hmm, have you tried editing from a different device/browser? Also, try using Incognito mode. Let us know if that helps fix it.
1 reply 0 retweets 0 likes -
Replying to @TeamYouTube
incognito didn't work and I've tried my chromebook, pc and android device I don't know if it's the cause, but I had a LOT of copyrights and I'd like to edit the audio.
1 reply 0 retweets 0 likes -
Replying to @midninBR
Just to confirm, are these the steps you're trying when editing the video: https://goo.gl/6aCpWx ? For more info look at the steps underneath 'Remove audio track from video'. Let us know how this goes.
1 reply 0 retweets 0 likes -
Replying to @TeamYouTube
Yes, I'm doing this, but when I click on EDIT it waits for a response then error 504, I can't even get to the audio tab
1 reply 0 retweets 0 likes
Thanks for confirming. We've passed this along to our team. Someone will reach out to you via email with more info.
-
-
Thanks. Twitter will use this to make your timeline better. UndoUndo
-
Loading seems to be taking a while.
Twitter may be over capacity or experiencing a momentary hiccup. Try again or visit Twitter Status for more information.