@TeamYouTube What is wrong with YouTube. Tapping on videos and nothing happens
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Replying to @JBsindrom
We'd like to help. Updating/reinstalling the app often fixes the issue. Also, let us know if this happen across devices.
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Replying to @TeamYouTube @JBsindrom
Same here, i click on a video it keeps loading nothing happens
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Replying to @elyassyy
Hmm, what device are you on? Also, does this happen across devices/browsers? Keep us posted.
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Replying to @TeamYouTube
Im on iphone X , reinstalled the app same thing. I noticed that it is only on wifi, i tried on mobile data it worked fine
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Replying to @elyassyy
Just to confirm, have you already tried the steps mentioned in our Help Center resource: https://goo.gl/oELVbE ? Let us know if this helps!
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Replying to @TeamYouTube
Yes i tried everything. And even from safari still the same thing
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Thanks again for checking your settings. Please send a feedback report directly from YouTube with these steps: https://goo.gl/WdI0BK . While every individual report may not get a direct response, we do review everything and use the details to investigate and fix issues.
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