@TeamYouTube so I had YouTube red and I canceled my subscription but now all videos are very laggy, and take about 5 minutes to buffer
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Replying to @rangerisbad
Just to confirm, does this happen across browsers/devices? Also, have you already tried using an alternate connection? Let us know!
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Replying to @TeamYouTube
I’ve tried both my connections, and I’ve tried YouTube, safari, and cake. It happens on my pc (running opera) but not as much
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Replying to @rangerisbad
Thanks for all the info, try clearing your browsers cache and cookies. Here's how: https://goo.gl/xucIvG . Let us know if that clears things up
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Replying to @rangerisbad
Hmm, try deleting the app, restarting your device, and reinstalling the app as it resolves most of the issues. Keep us posted!
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That's odd, could you file a feedback report with these steps: https://goo.gl/1ckkO5 ? While every individual report may not get a direct response back, we do review everything and use the details to investigate and fix issues. Thanks!
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