@YouTube Curious, I have 3.3M views, 4,000 hrs. watch time per month, and almost 5k subs. + significant ad spend. When can I get access to the creator support team!
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Replying to @jmills25
If your channel was eligible and applied before June 1st, your application has been reviewed and you'll be receiving a Creator Studio update and email over the next few days. Here's more info: https://goo.gl/2icqfh
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Replying to @jmills25
Currently only monetizing channels on YPP have access to Creator Support. We’ll do our best to answer your question, or direct you to the best resource. Hope this helps!
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Replying to @TeamYouTube
Can you point me to a document that answer the question of changing the owners email address on our channel without losing any comments or messages. The current email address is an old employees personal email account.
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In this case, either you would need the login credentials to change the ownership or you need to contact the person who has the details. More info here: https://goo.gl/ovTP9v . Thanks!
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