Have you tried reaching out to our Creator Support team for further help with this issue: https://goo.gl/BxLi8H ? They can dive into the details with you!
Thanks for trying. We'll have someone from our Creator Support team reach out to you via email.
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We noticed that you shared your email address publicly to help with your issue. Email addresses are often considered private information, we'd recommend deleting your tweet since this information is personal.
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Our team will reach out to you via the email address linked to your channel. Look out for an email from our team. Thanks.
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