Make sure you select 'Notify subscribers' under advanced settings when you publish your videos/streams. Also, your subs can check their account and notification settings: https://goo.gl/PdDKZW . Keep us posted!
We'd like to know more. Are your subs reporting if this is happening for desktop, mobile or email notifications (or all of the above)? Also, is the issue with *all* notifications or just certain types? Appreciate the additional info!
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Are you able to follow us so we can reach out over DM? Let us know once you have, thanks!
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