We'd like to know more. Are your subs reporting if this is happening for desktop, mobile or email notifications (or all of the above)? Also, is the issue with *all* notifications or just certain types? Appreciate the additional info!
Make sure you select 'Notify subscribers' under advanced settings when you publish your videos/streams. Also, your subs can check their account and notification settings: https://goo.gl/PdDKZW . Keep us posted!
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