@YTCreators Hi guys! Desperately need assistance if poss! Had to postpone new music vid release as there's severe lag on iPhone App making it look consistently out of sync & un-pro! Source file is perfect & meets all specs. Known issue? What can I do? Can we chat on DMs? Thanx!
We'd like to help. What device are you on? Does this happen across devices? Also, try these steps mentioned in our Help Center article: https://goo.gl/KijP4c . Let us know.
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Thank you, but it hasn't worked, frustratingly. Have tried all those steps. I'm on an iPhone, on iOS. Have deleted & reinstalled YouTube app. No difference. Plays perfect on desktops but very out of sync on YouTube app on iPhones. Have checked various phones & same issue on all!
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