@TeamYouTube Can you tell me why this video hasn't been sent to sub boxes? I'm getting tons of fans saying "I didn't get notified" along with that it's a scheduled video it always happens!https://www.youtube.com/watch?v=bEj0VDxYS1U …
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Replying to @eckoxsoldier
Just to confirm, do you have "Notify subscribers" selected under advanced settings? Also, could you check with your subs if they've chosen to receive *all* notifications? Keep us posted.
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Replying to @eckoxsoldier
Thanks for the info. Our Creator Support team may be able to look into this for you. Contact them here: https://goo.gl/pFpUhz . Hope this gets resolved.
0 replies
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