We'd like to help. Which device and browser are you using? Mind sharing screenshots and more info about the issue for us to look into it? Keep us posted.
Just to confirm, have you tried clearing the browser's cache & cookies to see if that fixes the issue? Here's how: https://goo.gl/Uv4Pib . Keep us posted.
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Mind sharing your channel URL? We'll look into it.
End of conversation
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Sure, please follow us & let us know when you do so we can reach out over DM.
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