Have you taken a look at our Help Center on how to manage comments on videos: https://goo.gl/mxtMmz ? Keep us posted!
Hmm, can you check if you see these comments in the 'Likely spam' tab? Go to Creator Studio > Community > Comments > Click the Likely spam tab. Let us know.
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Appreciate the info. Please send a feedback report directly from YouTube with these steps: https://goo.gl/WdI0BK . While every individual report may not get a direct response, we do review everything and use the details to investigate and fix issues. Thanks!
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