@YouTube @TeamYouTube What’s up with cinema mode today? It’s taking up the whole screen so I can’t see the video title etc any more. I don’t want this. If I did, I’d use full screen
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Replying to @imamadmad
That's odd, try clearing your browser's cache and cookies. If you need a how-to, this guide has the exact steps: https://goo.gl/dwzcyo . Also, try using a different browser or Incognito mode. Let us know if this works.
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Replying to @TeamYouTube
To clarify: I can see the other info when I scroll down, but the video screen is perfectly fitting my browser window when initially loaded. Will do the other tests when I get home. Happens only sometimes. Chrome on Win 10
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Replying to @imamadmad
Thanks for the info! Follow the steps & let us know if that works. Keep us posted.
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Replying to @TeamYouTube
Results: In Chrome, still as described and in screenshot despite refresh, hard refresh (Ctrl + F5), and clearing cookies and cache from the past week. However, was fine in Incognito, Firefox, and Edge (not logged into any of those). Signing out in Chrome fixes too. Account issue?pic.twitter.com/0y95irAeRp
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That's odd, could you file a feedback report with these steps: https://goo.gl/1ckkO5 ? While every individual report may not get a direct response back, we do review everything and use the details to investigate and fix issues. Thanks!
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