We’d like to help. What device are you using? Does this happen on other devices too? Also, can you share screenshots to help us look in to it? Thanks!
Thanks for the info. Just to confirm does this happen with all the videos or any particular video? Also, could you try using Incognito mode and see if that works? Let us know!
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That's odd. Have you tried clearing your browser's cache / cookies or using another browser to fix this issue? Let us know if that works.
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