Thanks for the info. Just to confirm does this happen with all the videos or any particular video? Also, could you try using Incognito mode and see if that works? Let us know!
We’d like to help. What device are you using? Does this happen on other devices too? Also, can you share screenshots to help us look in to it? Thanks!
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It happened to me couple of times on my Motorola G 2nd gen after the android update couple of years ago. Black screen & unresponsive device.
I finally gave up and brought a new phone. Till so far no issues with the app!
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