We'd like to help. Have you tried uninstalling the app, restart the device and reinstall the app to check if that resolves the issue? Also, does this happen across devices? Keep us posted.
Glad to hear it was an easy fix. Give us a shout if you have any questions in the future.
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If this issue persists, please file a feedback report here with details: https://goo.gl/C38pvR . While every report may not receive an individual response, we do review everything and use the details to investigate and fix issues. Thanks!
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