@teamyoutube I can't update my channel art and I'm pretty dang sure I'm uploading a PNG that's within the requirements. Is there something wrong with it right now?
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Replying to @mybacklogbattle
What device are you using? We're happy to help troubleshoot or you can use this guide: https://goo.gl/dwzcyo . Keep us posted!
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Replying to @TeamYouTube
I tried using two different Macs: A Macbook Air and an iMac to upload and they're still outputting the same format. Tried uploading a JPEG and PNG version and both failed.
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Replying to @mybacklogbattle
That'd odd, please file a feedback report with these steps: https://goo.gl/oct3M9 . We will look into it!
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Replying to @TeamYouTube
Thank you. I just did. I even tried it on a different browser on both computers and it still didn't work. Even tried other, older photos I've already uploaded before and they don't work either.
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Hey again–sorry for the delayed response here. Are you still experiencing this? If so, would you be able to share the file(s) you're trying to upload? Thanks!
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