@TeamYouTube Why can't I use the audio editor? Everytime I try to cut a piece of copyrighted music out it says error occurred!
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Replying to @DAN7EH
We'd like to help. Which device and browser are you using? Also, does this happen across devices? Keep us posted.
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Replying to @TeamYouTube
I’m on my MacBook and chrome. I haven’t tried any other device.
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Replying to @DAN7EH
Thanks for the info. Try clearing your browser's cache and cookies. If you need a how-to, this guide is helpful: https://goo.gl/dwzcyo . Also, try disabling third party add-ons and extensions. Tweet back @ us if you are still having trouble!
1 reply 0 retweets 1 like -
Appreciate the info. Please send a feedback report directly from YouTube with these steps: https://goo.gl/WdI0BK . While every individual report may not get a direct response, we do review everything and use the details to investigate and fix issues. Thanks!
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