@TeamYouTube Hi there, I am a YouTube Premimum subscriber, and I noticed background play stopped working on both my iPad and iPhone. Both of them are on the latest OS running the latest YouTube app. Troubleshoot please?
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Replying to @sito_
Make sure that you're logged into the right account, your app is updated, and your device is supported: https://goo.gl/PS04tV . Keep us posted!
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Replying to @TeamYouTube
Checked all these. Tried logging out then in again. Background play is “Always on” and I see Premium under Paid membership tab. Still not working.
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Replying to @sito_
Thanks for reaching out. Let’s connect you with the YouTube Premium support team for next steps: https://goo.gl/m11wvR . Hope this gets resolved.
4:44 AM - 2 Jul 2018
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