@TeamYouTube Hi there, I am a YouTube Premimum subscriber, and I noticed background play stopped working on both my iPad and iPhone. Both of them are on the latest OS running the latest YouTube app. Troubleshoot please?
Make sure that you're logged into the right account, your app is updated, and your device is supported: https://goo.gl/PS04tV . Keep us posted!
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Checked all these. Tried logging out then in again. Background play is “Always on” and I see Premium under Paid membership tab. Still not working.
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Thanks for reaching out. Let’s connect you with the YouTube Premium support team for next steps: https://goo.gl/m11wvR . Hope this gets resolved.
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