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TeamYouTube
@TeamYouTube
updates & answers from the team bringing you YouTube, helping in: english, español, português, deutsch, français, pусский, 日本語, indonesian, العربية, हिंदी, 한국어
San Bruno, CAsupport.google.com/youtubeJoined February 2015

TeamYouTube’s posts

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4️⃣ see the watch page come to life! 💥 responsive buttons will glow up when a creator says like & subscribe 🗨️ rotating top comments to see what others are saying 👥 new animation for like & view counts to show who else is watching w/ you real time (in first 24hrs)
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🥁New today A policy preventing Copyright owners from making $ on manual claims for: 🎵Short song clips (ex: 5 sec of a song) 🎵Unintentional audio (ex:🎶from passing cars) Claimants can still block monetization or the video itself, but timestamps help you edit out the claim.
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Thanks for your reports about YouTube, YouTube TV and YouTube Music access issues. We're working on resolving this and will let you know once fixed. We apologize for any inconvenience this may cause and will keep you updated.
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If you’re having trouble watching videos on YouTube right now, you’re not alone – our team is aware of the issue and working on a fix. We’ll follow up here with any updates.
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Lots to come w/ copyright – today we’re starting w/ a few changes: : Manual claims now require timestamps showing exactly what is claimed : Improved editing tools will easily remove manually claimed content & automatically release claims More 👇& 👉 yt.be/help/CID-updat
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We are aware that many of you are having issues accessing YouTube right now – our team is aware and looking into it. We'll update you here as soon as we have more news.
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Update: we’re not going to die on this hill. You were right – after (even further) review, your video & others are back up and these strikes have been removed. This was an over-enforcement of our policies, especially w/ the added context/commentary as you originally pointed out.
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Heads up, Creators: On Dec 13-14 you may see a noticeable decrease in your sub count as we remove spam subscriptions. If spam is removed, you'll see a YouTube Studio alert: goo.gl/qGDBvX This should help give you confidence that the subs you do have are real fans!
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confirmed the takedown requests were abusive & terminated the claimants account 😔 we've resolved the strikes + reinstated your vids – it can sometimes take 24-48 hours for everything to be back to normal! so sorry this happened & thx for your patience as we sorted it out ❤️‍🩹
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More about timestamps 🙌: They’ll help you know why you got a manual claim and what part of your video to edit if you choose to make changes. Copyright owners who repeatedly fail to provide accurate data for timestamps will have their access to manual claiming revoked.
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Starting today, scripted or simulated violence in video games will be treated the same as violence in other scripted content like movies & TV. This means future gaming uploads w/ scripted or simulated violence may get approved instead of age-restricted → yt.be/help/AjhC
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Gaming Creators: We’ve heard loud and clear that our policies need to differentiate between real-world vs. simulated violence, and we’re updating our enforcement to reflect that. Learn More: yt.be/help/AjhC
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📢 Starting Feb 25th, we’re updating the way we give Community Guidelines strikes. Here's what to expect: A new, one-time WARNING for a first offense Consistent penalties for each strike Clearer emails, notifications & resources Full update →
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...And we’re back – we’re so sorry for the interruption. This is fixed across all devices & YouTube services, thanks for being patient with us ❤️
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If you’re having trouble watching videos on YouTube right now, you’re not alone – our team is aware of the issue and working on a fix. We’ll follow up here with any updates.
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We're back! Thanks for all of your patience. If you continue to experience issues, please let us know.
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Thanks for your reports about YouTube, YouTube TV and YouTube Music access issues. We're working on resolving this and will let you know once fixed. We apologize for any inconvenience this may cause and will keep you updated.
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@ArianaGrande the thank u, next video was so good, it broke the internet (or at least delayed YouTube comments from posting for a bit). Comments are still working on the video, they're just delayed!
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Who else can't wait for @arianagrande to drop thank u, next? the countdown starts now, watch + chat with us → youtu.be/gl1aHhXnN1k
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Update: We're still working to fix issues in Creator Studio (both desktop and the app), including not being able to upload/edit/publish in Video Manager and $ icons not showing up next to videos. Will share another update once it's fully resolved!
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Updates to our editing tools for manual claims will help you: 👉 Mute the timestamped segment of your video 👉 Replace claimed audio w/ a song from our Audio Library 👉 Trim out a timestamped segment altogether Our Help Center has the how-to guide → yt.be/help/w87U
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担当からも連絡させていただいているかと存じますが、現在チャンネルの復旧作業を行なっております。お手数をおかけしますが、今しばらくお待ちください。進捗があり次第担当者より連絡いたします。よろしくお願いいたします。
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We know many creators are seeing a loss in YouTube subs. We're looking into it and we'll be sure to share more when we know more.
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Yikes! Starting Monday, in some cases, we accidentally started counting two unsubs for the price of one. We’re working on a fix!
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To reduce targeted dislike attacks & their impact on creators (esp on smaller creators), you’ll no longer see a public dislike *count* on YouTube starting today (the dislike button is staying). This comes after lots of research, testing & consideration →
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update!! okay so, the video was originally demonetized for harmful acts (not bc of the plant thumb lol), but after re-review, the clip w/ harmful acts was deemed non-violative & the video is now monetizing. so sorry for the confusion😰
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This is definitely not the game we want to play – we’re so sorry for the confusion & frustration here. Your video and others are back up, and the associated strikes have been removed. Also followed up with here:
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Replying to @MoistCr1TiKaL
Update: we’re not going to die on this hill. You were right – after (even further) review, your video & others are back up and these strikes have been removed. This was an over-enforcement of our policies, especially w/ the added context/commentary as you originally pointed out.
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📣 Copyright Claims: This is top of mind for many of you–we want you to know it’s a priority for us. We’ve rounded up FAQs & best practices, and will keep addressing reports of invalid claims. We take these seriously & investigate as many as we can → goo.gl/ESkbsb
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Update -- We’re back up and running! You should be able to access YouTube again and enjoy videos as normal
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We are aware that many of you are having issues accessing YouTube right now – our team is aware and looking into it. We'll update you here as soon as we have more news.
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if your views are dropping, don't panic! there's an issue with realtime viewership drop and we're working on the fix now 🔧
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It's no longer age restricted! Looks like it was mistakenly age restricted for profanity, not the .... ermm... unique camera angle... But now it's all fixed. Sorry about that 🙃
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Appreciate you bringing this to our attention – both strikes are resolved and the videos reinstated. Upon review, these takedown notices were abusive, we have zero tolerance for the submission of fraudulent legal requests, so we also terminated the channels that submitted these.
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Notifications for new uploads are significantly delayed (starting this morning). Other notifications for live streams, comments, etc are still sending. We're actively working to fix this and will update everyone when it's resolved.
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Hola, entendemos lo sucedido. Vamos a pasar esta información a nuestros compañeros y en cuanto tengamos noticias te lo haremos saber por este mismo medio. Agradecemos la paciencia y comprensión. Un saludo.
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(2/4) Our teams spent the last few days conducting an in-depth review of the videos flagged to us, and while we found language that was clearly hurtful, the videos as posted don’t violate our policies. We’ve included more info below to explain this decision:
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Hola Fede, por supuesto que te ayudamos. Si no te importa, nos gustaría seguir la conversación por DM. Para ello síguenos en Twitter y avísanos cuando lo hayas hecho, por favor. Estamos atentos, saludos.
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Thx for the ideas & feedback, we seriously appreciate it. This is something our teams are aware of & working on for all creators. We are experimenting w/ stronger spam protections & hope to have more to share soon. Your partner manager is reaching out w/ more info
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(3/4) As an open platform, it’s crucial for us to allow everyone–from creators to journalists to late-night TV hosts–to express their opinions w/in the scope of our policies. Opinions can be deeply offensive, but if they don’t violate our policies, they’ll remain on our site.
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Olá, Peter. Lamentamos que esteja passando por isso. Pedimos que nos siga aqui no Twitter, e nos avise quando o tiver feito, para que possamos continuar essa conversa via DM. Ficaremos aguardando.
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Hi everyone, today's issues w/ Creator Studio are fixed: – Video edits and uploads are working on desktop & mobile – $ icons are back for channels with monetization enabled – There was no lost revenue: it was only an icon issue Thanks again for the reports and your patience!
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If you’re seeing “No Subscribers” or “0 Subscribers” on a channel when you know that’s not the case, we’re experiencing an issue with the way sub counts are displayed – it’s happening inconsistently across a number of channels. We’ll let you know as soon as it’s fixed!
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It should be easy to know when you’ve found the official YouTube channel of a creator, artist, brand, or public figure. So in late October, we’re updating what it means for channels to be “Verified” w/ new eligibility criteria & a new look. Details → yt.be/help/3QfB
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We’re seeing reports around difficulties accessing YouTube services within the last hour. We can confirm that this is now fixed and you should be able to access our service without any issues. Thanks for your reports and do let us know if you’re still facing any problems!
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Currently, public sub counts are abbreviated in most but not all places across YouTube. In August, we’ll make this more consistent by always showing abbreviated sub counts publicly. Creators: You’ll still see your full sub count in Studio! Learn more → yt.be/help/abbrev-co
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Your partner manager let us know that you are in touch about this matter already – she'll keep you updated, and feel free to follow up directly w/ her if you have any q's.
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Heads up! As of today (March 7th), a number of videos posted on or before March 2nd began to display an incorrect drop in view count. Our teams are on it and are working on a fix!
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Some recently uploaded videos since Friday 5:00pm (PST) may not be appearing on the subs feed or channel page – we're working to fix it. More updates to follow!
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Update: We've reviewed your account and confirmed that your channel was correctly suspended due to explicit content. Note that you will not be able to access or create any other YouTube accounts.
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Love YouTube in full screen? Now you can scroll down to Like, Comment, and Subscribe without ever having to exit full screen. Scroll back up to return to the full screen experience. Try it out!
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With fewer people to review content, our automated systems will be stepping in to keep YouTube safe. More videos will be removed than normal during this time, including content that does not violate our Community Guidelines. We know this will be hard for all of you.
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Heads up, creators! We’re working to fix an issue affecting realtime data in YouTube Studio Analytics. If you’re seeing inaccurate video view counts or lower than usual statistics on your video performance, hold tight – we’ll let you know when things are back to normal.
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These comments are super hard to read, we're so sorry this is happening & appreciate you sharing more w/ our team. Our teams are working on this for all creators – while there’s not one single fix, we’re experimenting w/ stronger spam protections & will have more to share soon.
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Thanks to everyone who has let us know you are not receiving upload and live stream notifications. We are aware and working on a fix!
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Oi, Ric. Lamentamos que esteja passando por isso. Gostaríamos de obter algumas informações sobre essa situação. Poderia seguir a nossa página para que possamos enviar uma DM? Nos avise assim que o fizer.
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Thanks for the tag – YouTube doesn’t allow anything that artificially increases the number of views, likes, comments, or other metrics through the use of 3rd-party softwares. Here's a Help Center article for your reference: yt.be/help/Fv4A. Hope this helps clarify.
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(1/4) Thanks again for taking the time to share all of this information with us. We take allegations of harassment very seriously–we know this is important and impacts a lot of people.
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We are running a small experiment where 0.3% of viewers will see an auto-generated thumbnail, instead of your custom thumbnail. We are not removing the ability to create your custom thumbnail, but we hope to gain insights on auto-generated thumbnails for the future.
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(4/4) Even if a video remains on our site, it doesn’t mean we endorse/support that viewpoint. There are other aspects of the channel that we’re still evaluating– we’ll be in touch with any further updates.
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