Thanks for reaching out. Have you tried getting in touch with our purchases support team for more info on this: https://goo.gl/m11wvR ? Hope this gets resolved.
@TeamYouTube why are my downloads having errors and making me restart the video?? This is not what I’m paying for.
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I still had them, it said they were downloaded, but out of nowhere it goes “Something went wrong. Please try again later” and I keep on having to restart the video. I can’t even finish watching it
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