Hey @TeamYouTube I'm trying to watch some films I've just bought through your PS4 App but under "Purchases" theres nothing there and when I search for the movie directly it crashes before itll
Play it. I can see them on my mobile app and on the google play movies app though
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Replying to @TYTDReviews
Thanks for reaching out–have you tried playing the movie on a different device? Also, try signing out and back in to your PS4 App and make sure that the App is updated. Keep us posted!
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Replying to @TeamYouTube
I've tried logging in and out of the app on the PS4, I've tried turning the PS4 on and off, ive tried uninstalling and reinstalling the app and nothings worked sadly, it plays on my mobile and my tablet fine, but for some reason it isnt pulling my purchases through to the PS4
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Replying to @TYTDReviews
We'd recommend getting in touch with our live support team here: https://yt.be/help/purchases . They can help get this resolved for you!
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I spoke to one of your live chat team and it still hasnt been resolved unfortunately. I've found a temporary work around but it basically disables my mobile phone for the duration of the movie I want to watch...which isnt ideal...#Badtimes
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