TWC HelpVerified account

@TWC_Help

TWC's support team. TWC will never ask you to post your private info publicly, please restrict private info to DM's.

Joined February 2010

Tweets and replies

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  1. In reply to

    Greetings Tom. Are you currently experiencing service issues? ^JC

  2. In reply to

    We apologize for any inconvenience, please DM me your account number or the phone number on the account...

  3. In reply to

    Not a problem! Please don't hesitate to reach back out to us if you require any assistance or have que...

  4. In reply to

    I'm sorry to hear that you're experience service issues, Craig. Could you please provide in a DM yo...

  5. In reply to

    Okay. If you could, please remove both the coaxial cable and the power cable from the back of the box,...

  6. In reply to

    Not a problem, Erin. You're still having On Demand issues, however? ^JC

  7. In reply to

    Okay, that was the issue we saw reports of, as well as other customers from other providers. It looks ...

  8. In reply to

    We apologize for any inconvenience, please DM me your account number or the phone number on the accoun...

  9. In reply to

    We apologize for any inconvenience, please DM me your account number or the phone number on the accou...

  10. In reply to

    I am sorry about any frustration you may have encountered with your service. If there is something y...

  11. In reply to

    I am sorry about that, Rick. Other providers had their customers report the same problem, so it ...

  12. In reply to

    Greetings Erin. I'm sorry to hear that you're experiencing service issues. Did you have bars displayed...

  13. In reply to

    We apologize for any inconvenience, please DM me your account number or the phone number on the ac...

  14. In reply to

    I can look into that for you. Can you please PM me your account or phone number?^AS

  15. In reply to

    We apologize for any inconvenience, please DM me your account number or the phone number on the ...

  16. In reply to

    We apologize for any inconvenience, please DM me your account number or the phone number on the ...

  17. In reply to

    Can you please DM me the phone or account number so I can look into that for you? ^AS

  18. In reply to

    Greetings Ahmed. I'm sorry to hear that you're having issues with your internet service. Could y...

  19. In reply to

    I can look into that internet issue for you. Can you please PM me your account or phone number?^AS

  20. In reply to

    I can look into that for you. Can you please PM me your account or phone number?^AS

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