TTC Customer ServiceVerified account

@TTChelps

Toronto Transit Commission. Tweet us for help seven days-a-week, or call us at 416-393-3030. Follow for service alerts.

Toronto
Joined February 2012

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  1. Pinned Tweet

    We're here to help from 7am-10pm! Tweet questions, comments, complaints and compliments. For issues with TTC employees, please call 416-393-3030 or submit at Report harassment through the SafeTTC app. Emergency? Find a TTC employee or call 911.

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  2. Is the first sign for the 52 or 54 route? ^HK

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  3. Good morning Toronto is now signed on ^HK

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  4. Packing up for the night, Toronto! Have a safe an enjoyable weekend. We'll be back at 7am as usual :) ^FR🧭

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  5. 12 hours ago

    driver on 29A Dufferin just did me a solid by waiting for me to transfer from the King streetcar. Much appreciated!

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  6. So...about that bit of exciting news that I wanted to share. Our team has grown yet again! I'd like to formally welcome ^TM✨ to the team! She will be communicating with you in the near future! ^FR🧭

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  7. Purchase your January Monthly Pass on from Dec 15 to Jan 8. Passes are available at Fare Vending Machines at subway stations, from Shoppers Drug Mart locations, online at and at the TTC’s Customer Service Centre.

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  8. Jan 4

    A big thanks to the amazing TTC driver who waited for me as I ran to get the bus 91C #8552

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  9. Jan 4

    Good morning Toronto is now signed on ^HK

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  10. Jan 3

    We're packing it up for tonight, Toronto. As always, we'll be back at 7am to help with your morning commutes. Time to get home and watch the end of this Raps game! Before I forget, I'll be sharing some exciting news with you tomorrow evening :) ^FR🧭

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  11. Jan 3

    Questions about PRESTO? The team is at the following stations today to help you set a fare type on your card and provide information: Union: 9am-5pm Bloor/Yonge: 9am-5pm Kennedy: 10am-6pm Kipling: 8am-4pm Finch: 8am-4pm

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  12. Jan 3

    TTC's Photo ID Centre at Sherbourne station is open with extended hours today from 10am-7pm. Learn more about the TTC Post-Secondary ID card here:

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  13. Jan 3

    Good morning Toronto! if you need any help today, just give me a tweet! ^KJ

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  14. Jan 2

    That's all for tonight, Toronto! We'll be back at 7am as usual to help with your morning commute :) Have a good night! ^FR🧭

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  15. Jan 2

    After 9.5 hours, here is the results of my NYE adventure!

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  16. Jan 2

    On Jan 6, 2019, the collector booths at Yorkdale & Lawrence West Stations will close permanently. You can buy + load your PRESTO card at a Fare Vending Machine, and you can pay with exact cash, tickets, or tokens. Learn more:

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  17. Jan 2
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  18. Jan 2

    Loading your at a fare vending machine? Please note that the machines do not accept $100 bills. They accept credit, debit, or cash $50 or less value.

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  19. Jan 2

    Have questions about PRESTO? Visit a kiosk at the following stations today to learn more and to set your fare type to student, senior, child or post-secondary (ID required) Union: 9am-5pm Bloor/Yonge: 9am-5pm Kennedy: 10am-6pm Kipling: 8am-4pm Finch: 8am-4pm

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  20. Jan 2

    Update: Good news - the GPS issues with apps and text predictions have been resolved and should now be back to normal! Thank you for your patience. ^KJ

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  21. Jan 2

    Hi everyone - we're online for the day, let me know if you need any help! ^KJ

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