Hmm, what device are you using to watch the movie? Can you try these troubleshooting steps: https://yt.be/help/EpTL ? Hope those steps work!
@TeamYouTube How do I get actual assistance for that pesky licensing error on purchased videos? Tried your help forums, but everyone just points to the contact forms. No solution. I don't want a refund. I want to watch my purchase.
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I'm on a PC, using Firefox. From what I've read, it doesn't matter what browser, it will do that on all.
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