I think they’re forwarding their security@ address into their Zendesk queue and nobody in that department has any idea what I’m talking about.
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See, I just assumed that companies routed their security@ email into a special box for their IT staff to monitor, but that was a pretty stupid assumption. So that’s kind of my fault. So I just assumed the tech level of the audience I was writing for. Dumb mistake.
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Just keep dropping 0-days you Atlassian-killer
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"Have you tried resetting your browser cache?" "Do you even know who I am?"
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"Yes, we loved the music video for Shake it Off, but did you try resetting your browser cache?"
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Remember the Simpsons episode where Homer becomes a Stonecutter? And they give him a better number than 911? Every industry should have a pseudo-union where you don't pay dues, and all you get is that the call center knows that you really do know what you're doing.
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I’ve reported bugs on websites before only to be told "try a different computer if clearing the cache doesn’t work". Because yes, clearly your /iOS/ app’s login wrapper needs to be accessed from Internet Explorer 6 on Windows XP. :|
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I’ve explained myself before, until im "blue in the face", what an issue is, how it’s happening, and how it could be (easily) fixed, only to be told they fail to see the issue, and that it’s clearly my browser or device. I don’t think IT/dev is generally accessible.
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Čini se da učitavanje traje već neko vrijeme.
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