@YouTube Why are custom thumbnails not working? I upload a custom thumbnail and youtube choose a crappy one from the video? Why?
Thanks. This is for our TFiR channel. I am using macOS. These are video interviews at event. Like I was trying to upload this thumbnail for Oracle’s event and it reverts to a thumbnail chosen by YT. I tried both classic and beta Studio.
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As you can see, we tried to change the thumbnail but it doesn’t work.pic.twitter.com/BF2i7dRxci
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Hmm, are you able to share the video URL for us to look into it? Keep us posted.
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Just to confirm, have you tried using a different device/browser? Also, you can try switching on to incognito mode to see if that makes a difference. Let us know.
Thanks. Twitter will use this to make your timeline better. UndoUndo
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