That's odd! Could you have your subs check their account & device level notification settings to make sure they've opted in to receive "all" notifications? Also, have your subs sign out from their account and sign back in to see if the video appears in their sub box. Let us know.
@TeamYouTube my new video hasn't reached sub boxes yet... I asked my discord if they got a notification and they said they hadn't... Thanks in advance
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For one of my viewers the notifications are glitches he says... Some of them haven't received it. My cousin has his notifs on and didn't get one.
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