Hey @TeamYouTube I'm using the Gear VR with my S10+ and the YouTube app plays a video for a bit then the video freezes while still playing audio then the phone restarts a but after that. Just thought I'd report this as it happens every time I try to use the app.
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Replying to @Stolarchuk
Thanks for reaching out. Could you try to uninstall and reinstall the app updates on your mobile device to see if that fixes the issue? Let us know.
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Replying to @TeamYouTube
Hey there, I have done that, I also uninstalled the Oculus app and reinstalled that as per Oculus support, and tried the Youtube VR app on other networks with the same result.
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Replying to @Stolarchuk
Thanks for trying those steps. We'd recommend sending us a feedback report directly from your YouTube account with these steps: https://yt.be/help/RYwc . You may not get a direct response, but we do review everything to investigate and fix issues.
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Will this reporting work within the Oculus VR environment? I'm just wondering how to get that specific fault data to you.
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