@TeamYouTube Yo I’ve got this issue where on the app some videos say restricted mode is on when it’s actually off. This is really frustrating because I can’t even see half of the channels I’m subbed to. Could somebody help me out?
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Replying to @Stil_lClose
We'd like to help. Are you using an Android device or an iOS? Also, could you try signing out and signing back in to see if that makes a difference? Let us know.
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Replying to @TeamYouTube
I’m on IOS. I’ve tried reinstalling the app and changing accounts
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Replying to @Stil_lClose
That doesn't seem right. Have you tried checking if this happens across devices? Keep us posted.
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Replying to @TeamYouTube
Yeah it works fine on everything other than my phone. Also here’s an example of the issue:pic.twitter.com/Sj7vr9CWrT
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Replying to @DFJoyconJYC
Thanks for confirming. Try switching your network from Wi-Fi to cellular and vice versa to see if that makes a difference. Let us know.
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Replying to @Stil_lClose
Noted. To help the right team look into this further, could you send feedback from the account/device experiencing the issue? Here's how: http://goo.gl/VjzRwm . While you may not get a direct response, we do review everything and use the details to investigate and fix issues.
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Alright. Thanks for the help
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