Hey @TeamYouTube, I unsubscribe to a YouTube Channel like six months ago but I been still getting emails about the Channel uploading a new video. Is there a way to fix this?
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Replying to @Starkiller92698
We'd like to understand this. Mind sharing the screenshot of the channel page? We'll look into it.
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Replying to @Starkiller92698
Thanks for the screenshot. Could you also share a screenshot of the email notification you've received without revealing your email address? Keep us posted.
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Replying to @Starkiller92698
Just to confirm, do you see the videos of that channel in your sub feed? Keep us posted.
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Replying to @TeamYouTube
No, I don't any of that channel's videos in my sub feed.
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Replying to @Starkiller92698
Thanks for confirming. These notifications may be just recommended videos and can be disabled. Just tap the menu button > Settings > Notifications and uncheck “Recommended videos”. Hope this helps.
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Replying to @TeamYouTube
Okay did that. Now just going to wait until they upload to see if this works.
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Replying to @Starkiller92698
Sure, let us know how it goes. We're here if you've any other questions.
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Still got a email saying that channel uploaded a new video
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Replying to @Starkiller92698
Thanks for letting us know. We've sent you a DM!
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