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Starbucks CoffeeVerified account

@Starbucks

Inspiring and nurturing the human spirit—one person, one cup, one neighborhood at a time.

Seattle, WA
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    Starbucks Coffee‏Verified account @Starbucks Apr 14

    We apologize to the two individuals and our customers for what took place at our Philadelphia store on Thursday.pic.twitter.com/suUsytXHks

    9:59 AM - 14 Apr 2018
    • 7,329 Retweets
    • 20,690 Likes
    • Theingi_Win milque bts_editzzzz Sweet momma ARMY Pineapple Striptease Nicole Cruz Rose Bradbury #FBPE Unemployed IT Guy! Lisheon Thompson
    18,339 replies 7,329 retweets 20,690 likes
      1. Starbucks Coffee‏Verified account @Starbucks Apr 14

        We regret that our practices and training led to the reprehensible outcome at our Philadelphia store. We’re taking immediate action to learn from this and be better. A statement from ceo Kevin Johnson:https://sbux.co/2veMz8m 

        6,449 replies 3,174 retweets 8,110 likes
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      1. New conversation
      2. Eugene Gu, MD‏Verified account @eugenegu Apr 14
        Replying to @Starbucks

        1. Fire the worker who called the police. 2. Pay those black men millions of dollars for what you’ve done to them. 3. Screw you.

        574 replies 3,811 retweets 23,091 likes
      3. The Real K Flynn‏ @k_flyMN Apr 14
        Replying to @eugenegu

        I’d rather see the police be held accountable than the whole of Starbucks. Yes, the co should get rid of racist employees, no question. But the police arresting these guys? WTH? #BlackLivesMatter

        326 replies 1,080 retweets 11,020 likes
      4. The Real K Flynn‏ @k_flyMN Apr 14
        Replying to @k_flyMN @eugenegu

        IMO the police had the responsibility of stepping in & saying, we responded. Nothing illegal happening. Call us if something else happens. They did the opposite of de escalation. They give all my friends who are police a bad rep & endanger everyone.

        204 replies 905 retweets 9,894 likes
      5. Tweet unavailable
      6. Christina Jackson‏ @last__november Apr 14

        True but I’ve had to call the police as a barista on a crazy homeless guy literally THROWING cups across the store. The police escorted him out and he DIDNT GET ARRESTED. This is a two fold problem. Both the police and the employees.

        108 replies 585 retweets 7,005 likes
      7. Tweet unavailable
      8. Christina Jackson‏ @last__november Apr 14

        Very true. I’ve sat in a Starbucks myself and watched others sit for upwards of 10 hours. As long as you aren’t making it your bedroom or threatening others, there’s no policy that validates calling the police. Whoever called DEFINITELY needs to be fired.

        46 replies 184 retweets 2,050 likes
      9. Vanessa Pinter‏ @vatthepinters Apr 14
        Replying to @last__november @k_flyMN and

        I’ve seen people sleeping.

        21 replies 16 retweets 524 likes
      10. 4 more replies
      1. FRY‏ @fesigust Apr 14
        Replying to @Starbucks

        This is a BS apology. The only incident in your store was CAUSED by YOUR employees. #sittingwhileblack #mymoneyisgreen

        0 replies 0 retweets 0 likes
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      1.  📚 💡 ✒Cruelty Rules 💾‏ @Key2Personality Apr 14
        Replying to @Starbucks @boltgrrl

        That is a skinny vanilla latte blonde and bland statement. It is worthless because it does not mention or apologize for the racist fundamentals of the incident.

        0 replies 0 retweets 1 like
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      1. Glenna Croom‏ @teachsmiles14 Apr 14
        Replying to @Starbucks

        I love @Starbucks but if this is the best you can do then I’ll be using bucks elsewhere

        0 replies 0 retweets 0 likes
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      1. Cherie Lynch‏ @lynchcherie Apr 14
        Replying to @Starbucks

        @Starbucks 😡Son of a b!! Starbucks is my spot, my adult son and his friends meet up there all them time to discuss business and work on projects. My teenagers stop in for fraps after school. Starbucks I watching closely how you handle this!! 🤔🤔🤔

        0 replies 0 retweets 0 likes
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      1. ITMFA‏ @kalo18 Apr 14
        Replying to @Starbucks

        That is not an apology. There was no "INCIDENT." Two men were sitting waiting for a friend. You've never called that an "incident" when I've done it. Nothing needed to be "handled" either. If this were my PR person's statement I'd fire them w/the store staff.

        0 replies 0 retweets 0 likes
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      1. New conversation
      2. SONIA‏ @SONIA24HOURS Apr 17
        Replying to @Starbucks

        Are willing to pay their legal fees to have their records expunged?

        2 replies 0 retweets 3 likes
      3. Starbucks Coffee‏Verified account @Starbucks May 3
        Replying to @SONIA24HOURS

        Please visit https://sbux.co/2HIPs7b  to learn more about the settlement agreement that was reached yesterday.

        0 replies 0 retweets 2 likes
      4. End of conversation
      1. New conversation
      2. Kenneth Adams‏ @iamkennethadams Apr 17
        Replying to @Starbucks @shannoncoulter

        I know many people are addicted to the Starbucks drug (caffeine), but scale back and hit them in the financial pocket. The two young men need to financially compensated well by Starbucks. The person who called the cops needs to be fired. Police need de-escalation training.

        4 replies 0 retweets 2 likes
      3. Starbucks Coffee‏Verified account @Starbucks May 3
        Replying to @iamkennethadams

        We reached an agreement with these two men yesterday, which includes a financial settlement, collaboration on our long-term equity & diversity efforts, and participation in our College Achievement Plan. You can learn more at https://sbux.co/2HIPs7b .

        1 reply 0 retweets 5 likes
      4. End of conversation

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