We regret that our practices and training led to the reprehensible outcome at our Philadelphia store. We’re taking immediate action to learn from this and be better. A statement from ceo Kevin Johnson:https://sbux.co/2veMz8m
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We apologize to the two individuals and our customers for what took place at our Philadelphia store on Thursday.pic.twitter.com/suUsytXHks
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Thanks. Twitter will use this to make your timeline better. UndoUndo
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Wow,You Better Handle This Situation Cause That Video Is Worldwide And Im Starting To Hate Starbucks From Now i'll Go to
@dunkindonuts#starbucksboycottpic.twitter.com/Q3e7WxLYbt -
P.S : That Apology Is Not Acceptable ! And Train Your Employees Better !
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We are working to do better. We will be closing our stores on May 29 for implicit bias training, and have reached an agreement with these men that includes a financial settlement and continued dialogue to prevent this from happening in our stores again.https://sbux.co/2HIPs7b
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I know many people are addicted to the Starbucks drug (caffeine), but scale back and hit them in the financial pocket. The two young men need to financially compensated well by Starbucks. The person who called the cops needs to be fired. Police need de-escalation training.
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We reached an agreement with these two men yesterday, which includes a financial settlement, collaboration on our long-term equity & diversity efforts, and participation in our College Achievement Plan. You can learn more at https://sbux.co/2HIPs7b .
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The manager at this Starbucks chain store was well within their right to call the police on a case of trespassing. They were not customers so they were asked to leave. After refusing to leave the manager called the police after the men said “call the police we don’t care.
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The basis for calling the police was wrong and they should have not been called in this situation. We've reached an agreement with these men that will include a financial settlement as well as continued dialogue.https://sbux.co/2HIPs7b
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And now they have arrest records for doing absolutely nothing. How will you fix that?
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Under the deal with the city, the men's arrest records will be expunged. You can learn more about our settlement and agreement at https://sbux.co/2HIPs7b .
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1) An apology is always welcomed. I just heard you said, you will be giving a training to your employees about racial bias. BUT, I haven't heard you say anything about the black men you harassed. You should ALSO say how are you planning on compensate them for what you did to them
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We reached an agreement yesterday that includes a financial settlement, participation in our College Achievement Plan, and the opportunity to provide input to former U.S. Attorney General Eric Holder as part of our long-term diversity and equity efforts.https://sbux.co/2HIPs7b
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1) First of all, thank you for responding. I read you article, and I'm glad to read that you're addressing this situation head on. I think it's very important for your clients to understand what you represent as a company and what's your mission.
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2) One thing, I am going to recomend. I'd love to see you coming up with a motto under your name welcoming everyone. For example: Starbucks "Where variety meets diversity"
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Why would you apologize? Two people got in, announced that they were not clients then sat down as if nothing was wrong... what should have happened but them being asked to leave? They refused, so the police was called, still refused so the got escorted out.
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The basis for the call to the police was wrong.
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