@TeamYouTube We've recently been allowed to be monetized again, but for some reason (after 4 days), the ad rates are not reporting anything and our viewers say they do not receive ads. Would like some help thanks!
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Replying to @Sri_Flavours
Thanks for reaching out. Have you checked our Help Center for info on how you can resolve this: https://goo.gl/Q8As73 ? Hope this helps.
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Replying to @TeamYouTube
Can confirm that we tried everything suggested and it does not work.
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Replying to @Sri_Flavours
Thanks for trying out those steps. Have you reached out to our Creator Support team who can look into this further: https://goo.gl/BxLi8H ? They can dive into the details with you. Hope this gets resolved.
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Replying to @TeamYouTube
It won't even let me chose "Get creator support" for the second step on chrome (windows). We are YouTube Partners as mentioned in the dashboard. Here is an imagepic.twitter.com/3UqW3RiGZL
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Replying to @Sri_Flavours
We've passed this along to our team. You'll receive an update via email as soon as possible.
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Replying to @TeamYouTube
We still have not received any updates on the dashboard for revenue and adrates. Also, we are yet to receive any emails about this.
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Replying to @Sri_Flavours
You might have received an email from the team. We request you to wait at least a couple more days for the information to show up. Hope this helps.
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We have applied for Creator support, I assume that you have fixed that since it works now, and have emailed for support. Our reply was to wait for ads to come. We received another reply saying it was only recently activated, which is why no ads. This still has not been resolved.
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