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@Sprinklr

We make brands human to make people happier with our unified customer experience management (Unified-CXM) platform.

Global
Geregistreerd in september 2009

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  1. 19 uur geleden

    Huge news 🗞Sprinklr wins two Readers’ Choice: Best of Tech Partner Awards! 1️⃣Best Social Intelligence Platform 2️⃣Best Social Marketing Management Platform Thank you readers! See how helps brands be more human with customers:

    Sprinklr Wins Adweek Readers' Choice Best Of Tech Partner Awards For "Best Social Intelligence Platform" And "Best Social Marketing Management Platform"
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  2. 26 jul.

    Solo puedes ayudar a tus clientes si eres capaz de escucharlos. Y la única forma de procesar las millones de fuentes en línea, donde tienen lugar las conversaciones, es con una CXM impulsada por IA ➡️

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  3. 25 jul.

    AI helps you solve customer problems sooner and supercharge your agents to resolve issues in a flash ⚡️ Our Modern Care ebook has 4 tips to help you shift your customer service operations to the digital era:

    Ebook: The Essential Guide to AI for Customer Service
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  4. 23 jul.

    A distributed marketing solution bridges the gaps between dispersed teams and gives you a unified view of all customer touchpoints. Here’s how you can determine if it fits into your digital ecosystem ➡️

    Blog: How To Evaluate A Distributed Marketing Platform
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  5. 23 jul.

    The Olympics are here 🥇 Sprinklr is capturing all the conversations in a real-time, interactive display! See the top trends and discover what the most mentioned sporting events are:

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  6. heeft geretweet
    22 jul.

    Tune in to our last session of the event in 20 minutes! Register below 👇

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  7. 22 jul.

    Customer surveys and focus groups have serious shortcomings: deployment and results take up to 24 days. With the right technology, you can bring real-time, actionable feedback about your products to the heart of your business 📊 See how:

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  8. 21 jul.

    500 million tweets are sent every single day, and much of this data is available directly to brands. With the right approach, you can engage your customers on their preferred channels and help grow your business ➡️

    Blog: Understanding Social Monitoring vs. Social Listening vs. Omni-channel Listening
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  9. 21 jul.

    Here’s what happened after integrated Messenger API for Instagram with : ➕ 9.5 point improvement in customer satisfaction ➕ 8.7 point increase in net sentiment score 💬 31% improvement in average response time Read more:

    Customer Story: How Sprinklr's Messenger API Support For Instagram Helps H&M Scale Memorable Customer Care
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  10. 20 jul.

    When you reach out to a brand on social media, how quickly do you expect a response?

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  11. 20 jul.

    The shift from traditional to modern channels is great news: they're cheaper to maintain and allow you to truly know your customers. With AI-based conversational chatbots, you can deliver human-like experiences no matter where your customers are. See how:

    Blog: How Conversational AI Helps Brands Be Human@Scale
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  12. 20 jul.

    Want to cut costs and boost customer satisfaction? Digitize your customer service, says . Learn how top brands are growing their business by being where their customers are and moving from reactive to proactive care. Watch:

    Sprinklr Webinar: The Future Of Customer Care Is Digital
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  13. 19 jul.

    AI can be a game-changer in customer care, but too many brands are stuck in point solution chaos. Unified-CXM is powered by AI and brings customer-facing teams together, making customers happier. Hear how from Sprinklr CXO at :

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  14. 18 jul.

    780 hours per year – that’s how much time ’s social customer care team saved after implementing a unified customer experience management (Unified-CXM) platform. Read more on :

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  15. 17 jul.

    92% of consumers use social channels to research mortgage lending, but only 57% of advisors do. That’s a missed opportunity. Check out our new visual report to learn how can drive more leads and conversions with social selling:

    Infographic: Solving The Top 3 Challenges For Financial Services
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  16. 16 jul.

    What does it take for a brand today to create unforgettable customer experiences? Sprinklr CXO shares the 3 modern truths to CX at ’s virtual summit: The New Customer Experience. Register:

    Adweek Spotlight Event - The New Customer Experience
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  17. 16 jul.

    For more than a century, has created innovative fashion that exceeds customer expectations. We are proud to partner with them to help them strengthen and build relationships with the next generation of luxury consumers. Read more customer stories:

    Quote from Prada's Lorenzo Bertelli: "In This World, It's Crucial To Effectively Reach And Engage Our Customers. Sprinklr's Platform Helps Our Efforts To Reinforce A Digital Culture While Improving Customer Experience."
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  18. 15 jul.

    Big news: & have named Sprinklr one of New York's 🗽 We're proud to see our HQ recognized with iconic brands, and we're grateful for our global family who passionately, genuinely cares. Read more: |

    Sprinklr Named To Fortune's 2021 Best Workplaces In New York List
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  19. 14 jul.

    The challenge: @HavasMedia needed a scalable digital platform that could: 1️⃣ Provide best-in-class brand safety 2️⃣ Deliver measurable impact 3️⃣ Drive innovative media experiences See how helps them execute paid ad campaigns with 560+ clients:

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  20. 14 jul.

    The power of + + Sprinklr: Learn how this unique partnership empowers telecom providers to cut costs and increase their CSAT by integrating conversational channels with contact center engagement. Register to watch:

    Webinar: Every Second Counts – Digital Customer Care For Telecom Create A 365 View Of Your Customers
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