Hi, after the latest android update I can't control my Sonos through the Spotify app, but works fine from the Sonos app. The speaker is shown in the list, but nothing happens. I have already tried restarting everything, reconnecting to WiFi, and reinstalled the app, but no joy.
-
-
-
Hey Sean! Can you let us know the specific Spotify and Android versions you're using? We'll see what we can suggest /NG
-
-
Like I say, my speaker is visible, but when I click on it, the app just goes back to the song screen and doesn't switch to the speaker...pic.twitter.com/7k5oCPmc45
-
Thanks. Can you make sure you've enabled "Control Sonos from Spotify" in the Sonos app settings? There's more info here: http://bit.ly/2gDGOsf /NG
-
I can't find that option. I've checked and my Sonos app is up to date. I've removed and then re authorised Spotify as a music service. All no joy.
-
Just to check, have you tried using a different device to control your Sonos speaker? Did the same issue happen? /NG
-
Just checked, worked straight away on my daughter's iPhone using linked family Spotify account.
- 1টি আরও উত্তর
নতুন কথা-বার্তা -
-
-
Frequently upon startup - Spotify plays song at high rate of speed. But pause, and then play and all is well. Annoying
-
Hey Brad! What device, operating system, and Spotify version are you using? We'll see what we can suggest /NG
-
iPhone 8, iOS 11.1.1, 8.4.25.906
-
Just to check, are you getting any specific error messages? If so, a screenshot can be handy /NG
-
No error messages
-
Does logging out then back in make any difference? Restarting your device might help too /NG
কথা-বার্তা শেষ
নতুন কথা-বার্তা -
-
-
hurry lads!
-
Everything should be running smoothly now. Let us know if this is still happening /FR
-
you fixed it very quick but my some of my new playsist aren't always showing up since my account was hacked, they are their but they take some time to show up.
-
We’re sorry to hear that. We'd suggest to check out http://bit.ly/2wqVvpB for what to do next /GN
-
I already checked with support and I secured my account but it's acting weird now
-
That doesn't sound right. Can you DM us your account's username or email address? We'll take a look backstage /GNhttps://twitter.com/messages/compose?recipient_id=497340309 …
কথা-বার্তা শেষ
নতুন কথা-বার্তা -
লোড হতে বেশ কিছুক্ষণ সময় নিচ্ছে।
টুইটার তার ক্ষমতার বাইরে চলে গেছে বা কোনো সাময়িক সমস্যার সম্মুখীন হয়েছে আবার চেষ্টা করুন বা আরও তথ্যের জন্য টুইটারের স্থিতি দেখুন।