Help
Everything’s looking much better now! Give @SpotifyCares a shout if you still need help
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Hi there! We've just replied to your DM. We'll carry on helping there /VG
- Još 6 drugih odgovora
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Hello! It seems that I can't load my personal Spotify Wrapped properly, even though my internet connection is fairly strong. What's wrong?pic.twitter.com/Ew2XK96RPu
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Hey there! Could you let us know your device, operating system, and the version of Spotify you're running? We'll see what we can suggest /DE
- Još 6 drugih odgovora
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I am a premium customer and almost every time I got on to Spotify it tells me I'm not connected to the internet. This happens wherever I am. Home, work, shopping etc. It then tells me I've discovered premium. So each time I am having to uninstall and reinstall just to use it.
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Hey Sarah, that doesn't sound good! Could you DM us your account's email address along with what device, operating system, and version of Spotify you're currently rocking? We'll take a look backstage /GRhttps://twitter.com/messages/compose?recipient_id=497340309 …
- Još 9 drugih odgovora
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Why do you removed SUPER M profile and songs?
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Hey! Rest assured, the right team are aware of this and are working on a fix backstage. We appreciate your patience and hope to have it back available to you as soon as we can. We’re here if you need anything else /SR
- Još 4 druga odgovora
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i would very much like to view my 2019 Wrapped, but it won't work no matter how i try (app, web, or incognito)
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Hey Samuel, help's here! Just to confirm, have you tried using a desktop browser? If not, you could you try that here: https://spoti.fi/2OZPUPb ? Let us know how you get on /DJ
- Još 4 druga odgovora
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