...the thumbnail won't be changed, and it's a default thumbnail on our channel page. I have the video set to private, and the only fix that has worked before has been to reupload the video (which takes 1 1/2 hours). Any solutions or fixes??
@YouTube @TeamYouTube I was just uploading a video, and it's fully uploaded and everything. I uploaded the custom thumbnail while it was uploading (file size is 1.02gb and it's a png), and the custom thumbnail is right on YT Studio. However, in video manager...
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Just saw your known problems area on YT studio. I did try clearing my cache, so I'm reuploading the video, hopefully we can get a fix on this soon!!
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