@TeamYouTube @YouTube
Why are videos taking longer
to load in its entirety now?
I am trying to watching videos
or video podcasts and
I get stopped every 2-5 minutes
because of loading issues.
Can you please fix this issue?
It is driving me crazy!!
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Replying to @SmaugDude
Thanks for the info. Have you tried clearing your browser's cache and cookies? Learn more: https://goo.gl/TK9rKu . Also, have you tried checking it using a different device if you are still unable to see it? Keep us posted.
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Replying to @TeamYouTube
Tried to use it on my phone and still the same problem.
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Replying to @SmaugDude @TeamYouTube
Can I try cleaning my browser through the good chrome website or from the google app? If so, how and where?
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Replying to @SmaugDude
If you need a how-to on clearing your browser's & app cache and cookies, this guide is helpful: https://goo.gl/xucIvG
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Replying to @TeamYouTube
I keep doing this several times a day and still have trouble watching videos in their entire length because of loading issues and I really do not like deal with any of this. Is there you way you can please fix these issues and update the app?
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Replying to @SmaugDude
Does this happen in an Incognito mode or a different browser? Keep us posted.
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Replying to @SmaugDude @TeamYouTube
I still need help with this. All I know is I am still having trouble with loading issues on videos over 5min. The same problem occurs for the same amount of time and I do not love the fact I still keep having to deal with it weeks later.
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Replying to @SmaugDude @TeamYouTube
This happens on both my iPad and iPhone and I have blocked out any cookies from websites, cleared out my browser history/data, and even shut down both devices for over 15minutes. Still keeps happening and not sure what else to do.
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If I need to DM you to continue this conversation and issue, then let me know because I really do not want this to keep happening (and to happen in general) every time I (want to) open the YouTube app.
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