SmarterCX

@SmarterCX

The professional’s destination for breaking news, expert insights & cutting edge . You’re about to get smarter.

New York, NY
smartercx.com
Vrijeme pridruživanja: lipanj 2017.
2.133 fotografije ili videozapisa Fotografije i videozapisi

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  1. Prikvačeni tweet
    8. sij

    As we enter the new decade, every corner of customer experience is awash in technology. See 3 cartoons that show possible reactions to your in 2020:

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  2. prije 22 sata

    Service pros from BISSELL, Pier 1 Imports, Smiths Medical, Elsevier share how they leverage contact center functionality to provide omnichannel service:

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  3. 31. sij

    We asked CX professionals for their biggest sales pet peeves of 2019, and they let us in on classic mistakes that got under their skin as pros and clients:

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  4. 31. sij

    2019 was a pivotal year in the field of . Here's a closer look at customer experience quotes from leaders and key trends that made an impact this year:

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  5. 31. sij

    See 3 customer experience cartoons that exemplify who the 2020 customer is and beyond:

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  6. 30. sij

    As a new year and a new decade are upon us, we're looking back at the 2019's biggest innovations and trends:

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  7. 30. sij

    Check out some of the top tech, marketing, and customer experience awards to consider applying to in 2019 - 2020:

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  8. 30. sij

    Service pros from BISSELL, Pier 1 Imports, Smiths Medical, Elsevier share how they leverage contact center functionality to provide omnichannel service:

    Poništi
  9. 29. sij

    These days, consumers are capable of getting just about anything, anywhere, almost immediately. See 5 optimization tips for the instant gratification age:

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  10. 29. sij

    Discover why mobile is still a retail innovation afterthought and how proactive companies are taking advantage and gaining a competitive edge:

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  11. 29. sij

    As customer experience technology and best practices evolve, asking these 3 questions continually will help companies stay on top of trends:

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  12. 28. sij

    Discover 3 trends that are set to drive the rise of omnichannel customer experience in 2020:

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  13. 28. sij

    At Oracle Cloud Day in Chicago, experts shared customer experience-focused practices in the use of cloud technology today. Here are 3 top takeaways:

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  14. 27. sij

    Daniel Foppen of Oracle's Service Strategy along with 4 leading service professionals discuss how they have future-proofed their contact centers:

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  15. 24. sij

    is one of the most promising roles for Gen Z to pursue. Here's how to exceed expectations by aligning your personal ambition with organizational impact:

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  16. 24. sij

    changes over the past decades have profoundly impacted all levels of business. Here are 20 key differences between and today:

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  17. 24. sij

    Customer experience is on the minds of many, and the practice is constantly evolving. These three strategic moves can improve your company's foundation:

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  18. 23. sij

    If you're wondering how a customer experience job can evolve, read this interview with Rhianna Albert , Director of the Service Practice at :

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  19. 22. sij

    Discover how brands deliver timely personalized customer experiences with the help of artificial intelligence to exceed expectations and drive more sales:

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  20. 22. sij

    Here's a closer look at 5 customer experience and technology trends from to watch in the year ahead:

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  21. 21. sij

    See a snapshot of what was uncovered from Oracle's survey that measured global attitudes towards customer experience from 1,500 professionals:

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