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  1. 30. sij

    For those affected, we're happy to report that the issues with PDF, .docx and .xlsx file previews have been fixed. We apologize for the trouble this caused.

    Poništi
  2. 30. sij

    We’re still investigating the issue with file previews, and we've identified that this is affecting some .docx and .xlsx files as well. We'll confirm as soon as previews are working as they should be. Thanks for bearing with us.

    Poništi
  3. 30. sij

    Some of our customers are currently having trouble previewing PDF files uploaded in Slack. We're currently investigating the cause, and we'll keep you posted as soon as we have more information. We're sorry for the disruption.

    Poništi
  4. 13. sij

    We've rolled out a fix and things are up and running again. Customers having trouble viewing images or using our API to download files should no longer be experiencing any issues. We're sorry for the interruption in the meantime.

    Poništi
  5. 13. sij

    Customers may be having trouble viewing images in our mobile apps. We're actively looking into the issue and will report back once we have more news. Thank you for bearing with us in the meantime.

    Poništi
  6. 25. pro 2019.

    Email delivery is back to normal, and any delayed emails should be coming through now. We really appreciate your patience and our engineers are working to ensure this doesn't happen again.

    Poništi
  7. 25. pro 2019.

    Some customers may be experiencing delays receiving emails from Slack at the moment. Our engineers are on the case and we apologize for the disruption. We'll keep you updated as soon as we have more information to share.

    Poništi
  8. 11. pro 2019.

    The issue involving Workflow Builder in the channel's actions menu has been resolved. With a refresh, you will be able to use the Workflow Builder once again. Thanks for waiting and we apologize if your workspace was affected.

    Poništi
  9. 11. pro 2019.

    We're working on issues using Workflow Builder from the channel's actions menu. We will provide another update once we have more information. We apologize for the disruption and hope to resolve this soon.

    Poništi
  10. 9. pro 2019.

    We have fully restored service and everything should be running smoothly once again. Apologies for the trouble while we worked on this. Thank you for holding tight.

    Poništi
  11. 9. pro 2019.

    We are seeing improvements and functionality should be almost back to normal. Thank you for bearing with us.

    Poništi
  12. 9. pro 2019.

    Apologies, it now looks like this issue may be affecting customers on desktop, browser, and mobile. We are working hard to chase down possible causes. Thank you for bearing with us.

    Poništi
  13. 9. pro 2019.

    Some customers may be experiencing server errors or messages failing to send in the desktop app. Apologies for the disruption. We're on the case.

    Poništi
  14. 9. pro 2019.

    The issue where a Single Channel Guest's channel couldn't be changed has now been resolved with a refresh to your workspace administration page. Let us know if not at feedback@slack.com.

    Poništi
  15. 9. pro 2019.

    We're looking into an issue where Owners and Admin are not able to change the channel for an existing Single Channel Guest account properly. We'll update as we know more.

    Poništi
  16. 4. pro 2019.

    Enterprise Grid customers should be able to create posts once more. We're sorry for the trouble. Thanks again for your patience.

    Poništi
  17. 3. pro 2019.

    We're looking into reports of issues with creating posts for some Enterprise Grid customers. Thanks for your patience as we look into this. 🙇‍♀️

    Poništi
  18. 13. stu 2019.

    For all those using Safari (version 10.1), we're happy to report that you can connect to Slack again by refreshing your web browser with Command+R. We apologize for keeping you away from your workspace.

    Poništi
  19. 13. stu 2019.

    Some of our customers are having trouble with loading Slack in Safari (version 10.1). We're currently looking into the cause, and we'll keep you posted as soon as we have more information to share. We're sorry for the disruption.

    Poništi
  20. 17. lis 2019.

    Any issues with direct messages falling off the sidebar quickly should now be resolved by restarting your app. Let us know if not, and we'll have another look.

    Poništi

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